FAQs
What are the primary products offered by Lurano?
Lurano specializes in luxury home decor items, including the Red Round Tufted Cushion on Black Velvet Sofa, Luxe Velvet Round Cushion with Gold-Accented Black Sofa Setup, and Elegant Plaid Cushion Cover.
2. What is the material used in Lurano’s cushions?
Our cushions are crafted from high-quality velvet fabric, ensuring a luxurious feel and durability. The plaid cushion covers are made from premium textiles designed for elegance and longevity.
3. How can I contact Lurano for inquiries or support?
You can reach us via phone at +1 372 379 3723 or email us at support@lurano.website. Our support team is ready to assist you with any questions.
4. Where is Lurano located?
Our physical address is 4476 Merlin Drive, Douglasville GA 30134. Feel free to visit us or send inquiries through mail.
5. Do Lurano cushions come in different sizes?
Yes, our cushions are available in various sizes to complement different sofa styles and spaces. Please contact us for specific dimensions.
6. Are the cushions suitable for outdoor use?
Our cushions are primarily designed for indoor decor. For outdoor use, please check product specifications or contact our support team for recommendations.
7. Can I customize the color or design of cushions?
Currently, our product range includes specific designs such as red tufted cushions, gold-accented setups, and plaid covers. For customization options, please contact us directly.
8. How do I care for and clean the cushions?
Velvet cushions should be gently vacuumed or wiped with a soft cloth. Refer to the product care instructions included with your purchase for detailed guidance.
9. What is the return and exchange policy?
We offer a hassle-free return and exchange policy within a specified period. Please visit our website or contact support for detailed terms.
10. Do you offer international shipping?
Please contact us directly to inquire about international shipping options and associated costs.
11. How long does delivery take?
Delivery times vary based on location and product availability. Contact our support team for estimated delivery timelines.
12. Are the gold accents on the Luxe Velvet Cushion permanent?
Yes, the gold accents are securely integrated into the cushion design to ensure lasting elegance and minimal wear over time.
13. Can I see product images before purchasing?
Absolutely! Visit our website or contact support to request high-quality images and detailed descriptions of our products.
14. Do you offer bundle deals or discounts?
We occasionally offer discounts and bundle deals. Stay updated by subscribing to our newsletter or contacting support for current promotions.
15. How do I place an order?
You can place an order through our website or by contacting our support team directly via phone or email. We are happy to assist you in selecting the perfect decor pieces.
If you need any more information or assistance, please don’t hesitate to contact us at +1 372 379 3723 or support@lurano.website. Thank you for choosing Lurano for your home decor needs!